Privacy policy

Last updated: May 12, 2025

This Privacy Policy describes how Skin Spectra™ ("we," "us," or "our") collects, uses, and protects your personal information when you visit or make a purchase from skinspectra.store (the "Site").

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

  • "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

When we talk about "Personal Information" in this Privacy Policy, we are talking about both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

  • Communicate with you about your orders and provide customer support
  • Screen our orders for potential risk or fraud
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services
  • Honor our 30-day satisfaction guarantee and lifetime warranty programs
  • Process returns and exchanges
  • Send order and shipping confirmations

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • We use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
  • We use Google Analytics to help us understand how our customers use the Site—you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
  • We use payment processors to process payment information securely
  • We share information with shipping partners to fulfill your orders
  • We may use email marketing services to send promotional communications

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

If you are a California resident, you have the following rights:

  • Right to Know: You can request information about the categories and specific pieces of personal information we've collected about you
  • Right to Delete: You can request that we delete any personal information we have collected about you
  • Right to Opt-Out: You can opt-out of the sale of your personal information
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights

To exercise any of these rights, please contact us at hello@tryskinspectra.com.

DO NOT TRACK

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

EUROPEAN GENERAL DATA PROTECTION REGULATION (GDPR)

If you are a European resident, you have the right to:

  • Access personal information we hold about you
  • Ask that your personal information be corrected, updated, or deleted
  • Object to processing of your personal information
  • Request restriction of processing your personal information
  • Request portability of your personal information
  • File a complaint with your local data protection authority

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Your information will be transferred outside of Europe, including to the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records for a period of 7 years for tax and accounting purposes, unless you ask us to delete this information earlier. Device Information is typically retained for a period of 2 years.

SECURITY

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

CHILDREN'S PRIVACY

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

THIRD-PARTY WEBSITES

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy statements of each website you visit.

CONTACT US

For more information about our privacy practices, if you have questions, please contact us by email at hello@tryskinspectra.com 

This privacy policy was last updated on [Current Date]. We reserve the right to update this policy as needed to comply with relevant privacy laws.